Refund policy

Returns and refunds

Every Hogline Apparel item is printed or embroidered especially for you when you order it. Because of this, we cannot accept returns or exchanges for change of mind, wrong size ordered, or color preference. Please check the size guide on each product page before you order.

Damaged, defective or incorrect items

If your order arrives damaged, has a print or stitching defect, or is not what you ordered, we will replace it or refund you at no cost. Contact us within 30 days of delivery and include your order number and a clear photo of the problem. You do not need to send the item back.

Lost or delayed orders

If your tracking shows delivered but you have not received your order, or your order has not arrived within 30 days of shipping, contact us and we will investigate and make it right.

Cancellations and changes

Orders go into production quickly. If you need to cancel or change an order, contact us as soon as possible. We can only do this if production has not started.

How refunds work

Approved refunds go back to your original payment method. Please allow 5 to 10 business days for the refund to appear. Shipping charges are refunded only when the problem was our error.

How to contact us

Use the contact details listed on this website and include your order number so we can help you faster.